Return Policy
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We hope you are delighted with your Wear My Why jewelry.
Return Policy:
Prior to shipping a return you must email info@wearmywhy.com for a return authorization, returns that are shipped prior to an email authorization may not be accepted. We will accept merchandise within 14 days from confirmed date of delivery. Merchandise must be unworn, unused original condition and original packaging for a full refund. Refunds will be issued in the same form as was utilized for payment. Please note that any associated shipping costs are not subject to refund.
We recommend shipping returned merchandise via insured parcel post for tracking purposes. We also recommend that customers request adequate insurance to cover the purchase price of the shipment. We will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. We cannot accept returns that have been worn, used, altered or damaged. We reserve the right to refuse return of any merchandise that does not meet the above return requirements according to our sole discretion.
Before returning the item(s), you will need to contact our representatives at info@wearmywhy.com to obtain a return authorization and after that is received you can mail your return to:
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Wear My Why
14201 SE Petrovitsky Rd.
Suite A3 - 318
Renton, WA 98058
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Include in your package a note stating the reason for your return and the original packing receipt with order number.
Refunds will be provided when the item is received and inspected to determine it is unworn and unaltered in any way.
Shipping:
US Domestic Shipping– You’ll receive an email confirmation as soon as the label is created, please allow a day or two for the tracking to update. Delivery is usually 3-7 days from when tracking begins but is not guaranteed.
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International Shipping (outside of the United States) - Is not offered at this time.
Priority Shipping – You’ll receive an email confirmation as soon as the label is created, please allow a day or two for the tracking to update. Delivery is usually 2-5 days from when tracking begins but is not guaranteed.
Carriers – Packages are all shipped via USPS. In special circumstances packages may be shipped via UPS, FedEx, or DHL.
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Standard shipping costs apply and will be calculated at checkout.
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Order Tracking – If a tracking number is provided by the shipping carrier, you will receive an email update as soon as the label is created with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers and tracking is not always exact or updated daily.